Privacy Policy

Last Updated: January 1, 2025

Introduction

Welcome to our AI Services Platform ("the Platform"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

Information We Collect

Personal Information

  • Account Information: When you register, we collect your name, email address, and password.
  • Profile Information: Any additional information you choose to add to your profile.
  • Payment Information: If applicable, payment details for premium services (processed securely through third-party payment processors).

Usage Information

  • Chat Data: Content of conversations with AI language models.
  • Workflow Data: Information related to your AI workflow configurations and executions.
  • Video Generation Data: Content, preferences, and settings used in AI video generation.
  • Log Data: System logs, IP addresses, browser type, device information, and access times.

How We Use Your Information

We use the collected information for:

  • Providing and maintaining the Platform services
  • Processing and completing your requests
  • Improving and personalizing user experience
  • Analyzing usage patterns and Platform performance
  • Communication about service updates or support
  • Security and fraud prevention
  • Compliance with legal obligations

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication requirements
  • Secure data backup procedures
  • Regular security updates and monitoring

Data Sharing and Third Parties

We may share your information with:

  • Third-party service providers (e.g., hosting providers, payment processors)
  • AI model providers for processing chat and video generation requests
  • Law enforcement when required by law
  • Business partners with your explicit consent

We do not sell your personal information to third parties.

User Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
  • Withdraw consent for optional data processing

Data Retention

We retain your information for as long as:

  • Your account is active
  • Required to provide our services
  • Necessary for legal compliance
  • Needed for legitimate business purposes

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze Platform usage
  • Improve user experience

You can control cookie settings through your browser preferences.

Children's Privacy

Our Platform is not intended for children under 13. We do not knowingly collect information from children under 13. If we discover we have collected such information, we will delete it promptly.

International Data Transfers

If we transfer your information across borders, we ensure appropriate safeguards are in place to protect your data and comply with applicable laws.

Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through:

  • Email notification
  • Platform announcement
  • Website notice

Contact Information

For questions about this Privacy Policy or our privacy practices, contact us at:

  • Email: [Contact Email]
  • Address: [Physical Address]
  • Phone: [Contact Number]

Legal Rights and Jurisdiction

This Privacy Policy is governed by [Jurisdiction] law. Any disputes will be resolved in the courts of [Jurisdiction].

Additional Rights for Specific Regions

European Economic Area (EEA) Residents

If you are in the EEA, you have additional rights under GDPR, including:

  • Right to data portability
  • Right to restrict processing
  • Right to object to processing
  • Right to lodge a complaint with a supervisory authority

California Residents

Under the California Consumer Privacy Act (CCPA), you have specific rights regarding your personal information, including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising these rights

Acceptance of Privacy Policy

By using our Platform, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.